Increase operational efficiency.
Manage team assignments, work requests details, equipment location, spare parts inventory, and more to ensure your team is equipped to resolve incoming work requests.
Resolve your school's deferred maintenance backlog.
Manage all preventive maintenance and incoming maintenance requests in one place to ensure proper prioritization and assignment of maintenance to your staff.
Focus on and improve landscaping and building facilities.
Attract top faculty and ensure prospective students have a great first impression during campus tours to boost enrollment.
Market and promote school events to students.
Ensure students are aware of events on campus and any details to increase student involvement, retention, and school pride.
Review staffing, equipment, and operations trends.
Identify inefficiencies, spot trends, and gain actionable insights to optimize your resources.
Features built with your needs in mind
IT service management
Manage help desk tickets, technology assets, and ongoing task management for IT staff.
Scan asset barcodes to access work history, user manuals, warranty information, and more.
Track inventory used, get notified of low stock, and measure usage costs.
Set ongoing cleaning schedules, track cleaning supplies, and manage requests for custodial work.
Request vehicle usage and track ongoing service, registrations, and expenses.
Report suspicious behavior, request camera footage, and schedule ongoing security audits.
Save time and resolve work faster by automatically assigning the technician best suited for the task.
Consolidate emails, phone calls, and word-of-mouth conversations into a single communication thread.
Vendor & contact management
Keep a directory of vendors, suppliers, and outside contacts for quick reference.
Leverage auto-generated reports to view costs, inventory usage, completion rates, and other key metrics.
See all your assets on facility maps, or filter them down to train new staff and contractors on maintenance routes.
Full mobile access
Access the full FMX product on the go from your phone or tablet.
Integrate with your campus login to automatically add new students, staff, and faculty to FMX.
Integrate a building automation system to sync HVAC and lighting schedules with building occupancy.
Automatically dispatch maintenance staff following an equipment failure or water leak.
Watch FMX's facilities management capabilities in action
Colleges and universities are achieving operational excellence with FMX
FMX is easy for our customers to use, which encourages them to enter work requests unaided. FMX is simple and fast for our technicians: they receive work orders and enter accurate resolution info without administrative assistance. FMX is sophisticated enough for management to customize it to our needs, track necessary data, and to easily pull professional reports.
Quick adoption by the team
Technicians are more efficient because work orders, PMs, and reporting are all in one easy-to-use system.
The fact that the campus can put their own requests in and then I just go in, approve and edit as needed. Before it was all phone calls. At one point, I had four phone lines. Now my phone rings four or five times a day, whereas before it was ringing constantly.
Provides a self-service campus portal
Drastically reduced the number of phone calls by creating a self-service portal for managing incoming requests.
With the FMX one-stop shop facilities calendar, we ensure not only that students, faculty, and staff are aware of events, but also event planners are gathering important information so that they can have a successful event.
"The biggest benefit is we all know what's happening on campus."
Campus-wide event scheduling and promotion is centralized and streamlined with FMX facility scheduling features.
It's so much more than the product. The product is important, absolutely, but so is the relationship.
Gained more than just a product
FMX helped configure the platform to meet unique needs and adapt it as they change.
Benefits of facilities management software for higher education
Benefits of facilities management software for higher education
- Increase enrollment rates through improved curb appeal
- Increase student retention and satisfaction rates through event management
- Secure more alumni funding by beautifying the campus and encouraging school pride
- Repurpose underutilized spaces to decrease excess costs
- Update buildings to secure new research opportunities and attract top faculty
- Ensure equipment and buildings are updated with capital forecasting
- Improve athletic recruitment with athletic building and field upkeep
- Save hundreds of thousands of dollars by shifting to preventive maintenance and resolving deferred maintenance backlog
Allow us to handle the heavy lifting.
We work with your team to transfer existing data and build workflows to meet your needs.
Empower your team with an easy-to-use platform.
FMX is built with simplicity in mind, so anyone can use it and be successful.
We're here to help along the way.
Our team is here to train your organization, with lifetime support to answer your questions.
Frequently asked questions
Is FMX cloud-based software?
Yes, FMX is cloud-based. As a result, cloud-based software has shorter implementation times, easier access, automatic system updates, and lower costs than on-premise applications. Read more on the benefits of cloud-based facilities management software.
How will FMX support my team and users?
We proudly offer lifetime support for all FMX customers. With that, you will receive a dedicated account manager who will meet with you regularly to discuss your needs.
Additionally, all users have access to webinar training, where they can learn how to submit and close work requests and how to configure personal settings.
At FMX, our support ticket response time is 30 minutes, and we have a 98% customer satisfaction rating.
What is implementation like? How long does it take?
Depending on each organization's needs, implementation times vary but can take as little as two weeks.
Our team will be highly involved throughout the implementation process. We work with our new customers to import data, establish workflows, and configure permission settings.
Does FMX integrate with other software?
Yes. FMX integrates with several systems right out of the gate. And, if we don’t already have an integration in place, we offer services to set up an integration to fit your school’s needs. Customers can also use our BAS integration to sync with their campus’s building automation system.
Do you work with any purchasing co-ops?
Co-op purchasing will save your organization time and ensure your procurement team can quickly gather all the information they need to move forward with purchasing.
FMX partners with 1 Government Procurement Alliance for the following: public schools, private schools, cities, counties, state entities, colleges, universities, and Native American communities.
We also partner with TIPS-USA for K-12 schools, charter schools, private schools, Special Education districts, colleges, universities, cities, counties, state agencies, federal agencies, emergency service districts, park & water districts, Native American tribes, transportation authorities, churches, hospitals, nursing homes, member associations, and charitable associations.