Making the Switch to FMX
Making the Switch to FMX
You’re never alone
When you make the switch to FMX, our team will work with you through all stages of implementation so you can hit the ground running the moment your FMX site rolls out.
FMX provides technical support, data migration, and personalized training sessions so you always have the resources you need to make your system work for your facilities.
Our stats speak for themselves:
98%
customer satisfaction rating
60-day
implementation process
2-hour
response time
You’re never alone
When you make the switch to FMX, our team will work with you through all stages of implementation so your district’s staff is ready and excited to utilize their new system the moment it rolls out.
Our team provides technical support, data migration, and personalized training sessions, so you always have the resources you need to make your system work for your school.
Our stats speak for themselves:
98%
customer satisfaction rating
60-day
implementation process
2-hour
response time
We'll meet you where you are
No matter where your district is in its journey toward operational excellence, we've seen it before and can help propel your district forward.
Pen & Paper, Email, and Phone
These tools are a great starting point for school districts early in their journey but become cumbersome quickly as the district and volume of maintenance requests grow.
We've worked with many districts that leveraged these tools before switching to FMX. We'll give you the guidance, templates, and training you need to apply our solution to your specific needs. We provide comprehensive training to your staff in a variety of formats, so even the least tech-savvy teammates become familiar with the software in just a few hours!
Spreadsheets
By using spreadsheets, your district has created a paper trail for all your maintenance tasks. This is great when you want to reference a specific request, but the plethora of files can be cumbersome to comb through and organize.
At FMX, we'll provide templates to input all your reactive and preventive maintenance tasks. These can be uploaded directly into FMX so you don't lose previous requests or miss a beat with your preventive maintenance plans.
AD Hoc Tools
Some districts string together multiple tools to manage their facilities, which often seems like a proficient solution. However, this strategy is challenging to scale and prevents districts from drawing insights from data analyses.
With FMX, one login is all you'll need! We'll give your team the training, guidance, and templates required to transition from your current system(s) to FMX. We provide comprehensive training to your staff to ensure everyone understands the benefits of an all-in-one solution and uses it to its full potential. The more your team uses the system, the better insights you'll draw from the data.
Inadequate Facility Management Solution
Nothing is more frustrating than barely getting by with an inadequate facility management solution. It can almost cause more pain than working with pen and paper if you can't rely on the system or the data it stores.
We've migrated hundreds of school districts from other systems and are confident we can successfully migrate yours. FMX's Customer Success Team will work with you to migrate data from your current system to FMX while providing your team with the training and support they need to get the most out of the system.
Standard FM system
The most fundamental component of a facility management system is maintenance management. This is a common point for districts to begin their journey if they aren't familiar with FM software, as it allows for gradual adoption.
Maintenance management is the bread and butter of FMX. We'll help you set up preventive maintenance schedules, create work request forms that match your intake process, set approval orders, and tie your maintenance into easy-to-consume reports and dashboards so you can make data-driven decisions. As adoption grows, you can layer in other functionality (like event scheduling, IT management, fleet management, and more) to optimize your operations further.
Cross-departmental system
Are you looking for an all-encompassing solution for your district? With FMX, you can manage maintenance, events, IT tasks, transportation requests, and more in one easy-to-use system. This is ideal for districts leveraging individual tools for each aspect of their operations that want to bring all of their processes under one roof.
The team at FMX will help you set up different user types for each department so that your staff only sees relevant tasks without providing access to confidential information. We'll ensure each member of your team understands how to leverage our software for their specific needs and can even set up multiple training sessions for different departments.
Elevated system
As your district's needs grow, so can your site's capabilities. Whether you're looking to forecast capital expenditures, optimize your energy consumption, or receive a comprehensive assessment of your facilities, we've got you covered.
FMX is dedicated to providing your district with top-notch customer service and support. You'll receive the guidance and resources you need to continue pursuing operational excellence because the FMX team is here to support you each step of the way.
Pen & Paper, Email, and Phone
These tools are a great starting point for school districts early in their journey but become cumbersome quickly as the district and volume of maintenance requests grow.
We've worked with many districts that leveraged these tools before switching to FMX. We'll give you the guidance, templates, and training you need to apply our solution to your specific needs. We provide comprehensive training to your staff in a variety of formats, so even the least tech-savvy teammates become familiar with the software in just a few hours!
Spreadsheets
By using spreadsheets, your district has created a paper trail for all your maintenance tasks. This is great when you want to reference a specific request, but the plethora of files can be cumbersome to comb through and organize.
At FMX, we'll provide templates to input all your reactive and preventive maintenance tasks. These can be uploaded directly into FMX so you don't lose previous requests or miss a beat with your preventive maintenance plans.
AD Hoc Tools
Some districts string together multiple tools to manage their facilities, which often seems like a proficient solution. However, this strategy is challenging to scale and prevents districts from drawing insights from data analyses.
With FMX, one login is all you'll need! We'll give your team the training, guidance, and templates required to transition from your current system(s) to FMX. We provide comprehensive training to your staff to ensure everyone understands the benefits of an all-in-one solution and uses it to its full potential. The more your team uses the system, the better insights you'll draw from the data.
Inadequate Facility Management Solution
Nothing is more frustrating than barely getting by with an inadequate facility management solution. It can almost cause more pain than working with pen and paper if you can't rely on the system or the data it stores.
We've migrated hundreds of school districts from other systems and are confident we can successfully migrate yours. FMX's Customer Success Team will work with you to migrate data from your current system to FMX while providing your team with the training and support they need to get the most out of the system.
Standard FM system
The most fundamental component of a facility management system is maintenance management. This is a common point for districts to begin their journey if they aren't familiar with FM software, as it allows for gradual adoption.
Maintenance management is the bread and butter of FMX. We'll help you set up preventive maintenance schedules, create work request forms that match your intake process, set approval orders, and tie your maintenance into easy-to-consume reports and dashboards so you can make data-driven decisions. As adoption grows, you can layer in other functionality (like event scheduling, IT management, fleet management, and more) to optimize your operations further.
Cross-departmental system
Are you looking for an all-encompassing solution for your district? With FMX, you can manage maintenance, events, IT tasks, transportation requests, and more in one easy-to-use system. This is ideal for districts leveraging individual tools for each aspect of their operations that want to bring all of their processes under one roof.
The team at FMX will help you set up different user types for each department so that your staff only sees relevant tasks without providing access to confidential information. We'll ensure each member of your team understands how to leverage our software for their specific needs and can even set up multiple training sessions for different departments.
Elevated system
As your district's needs grow, so can your site's capabilities. Whether you're looking to forecast capital expenditures, optimize your energy consumption, or receive a comprehensive assessment of your facilities, we've got you covered.
FMX is dedicated to providing your district with top-notch customer service and support. You'll receive the guidance and resources you need to continue pursuing operational excellence because the FMX team is here to support you each step of the way.
Turn-key implementation designed just for you
Your organization has a unique set of needs and pain points, and we’re committed to making your adoption of FMX as seamless as possible.
During our 60-day implementation period, we provide data migration, user training, supplemental customer resources, and a primary point of contact assigned directly to you. We take the time to discover what matters to you and help create your ideal workflows through FMX.
What you can expect
Kickoff meeting
Workflow configuration & data migration
Training sessions
Launching your FMX site
Kickoff meeting
Before we begin, we want to ensure our goals and expectations are aligned. We’ll meet with you and introduce you to your Customer Success Manager, learn your desired outcomes, provide an overview of the implementation process, establish a timeline, and discuss how to best manage your project after implementation is complete.
Workflow configuration & data migration
Before we get you started in FMX, we need to bring your data over to our system. Your team will assess your current situation and determine whether data will be imported via manual entry or FMX-provided bulk import templates. Your CSM will also review our site configuration questionnaire, which covers workflow processes, form configurations, and user-type permissions. In short, we’ll figure out how you’d like your FMX site to work, flow, and feel and make it happen.
Training sessions
We believe a product is only as useful as it is usable, and we make sure FMX always prioritizes the user’s experience. We provide a variety of training options to suit different user groups, including:
- Webinar training sessions
- Step-by-step user guides
- Pre-recorded training videos hosted by the FMX Support Center
During administrator training, your CSM will walk you through the completed site configuration, show you the workflow process for each user type, and review all site administrative settings.
Launching your FMX site
Before you go live with FMX, we’ll provide you with resources to prepare for launch. This includes, but is not limited to, a go-live email template, training videos, and links to the learning center.
Kickoff meeting
Before we begin, we want to ensure our goals and expectations are aligned. We’ll meet with you and introduce you to your Customer Success Manager, learn your desired outcomes, provide an overview of the implementation process, establish a timeline, and discuss how to best manage your project after implementation is complete.
Workflow configuration & data migration
Before we get you started in FMX, we need to bring your data over to our system. Your team will assess your current situation and determine whether data will be imported via manual entry or FMX-provided bulk import templates. Your CSM will also review our site configuration questionnaire, which covers workflow processes, form configurations, and user-type permissions. In short, we’ll figure out how you’d like your FMX site to work, flow, and feel and make it happen.
Training sessions
We believe a product is only as useful as it is usable, and we make sure FMX always prioritizes the user’s experience. We provide a variety of training options to suit different user groups, including:
- Webinar training sessions
- Step-by-step user guides
- Pre-recorded training videos hosted by the FMX Support Center
During administrator training, your CSM will walk you through the completed site configuration, show you the workflow process for each user type, and review all site administrative settings.
Turn-key implementation designed for your school
Configurability is key to creating a facilities management system that meets your needs.
With a guiding hand from our team, we can help you transition from whatever working system you used before FMX. Our team can input asset information, create fields specific to your district, implement interactive mapping, and partner with you to ensure your team is set up for success.
What you can expect
Kickoff meeting
Workflow configuration & data migration
Training sessions
Launching your FMX site
Kickoff meeting
Before we begin, we want to ensure our goals and expectations are aligned. We’ll meet with you and introduce you to your Customer Success Manager, learn your desired outcomes, provide an overview of the implementation process, establish a timeline, and discuss how to best manage your project after implementation is complete.
Workflow configuration & data migration
Before we get you started in FMX, we need to bring your data over to our system. Your team will assess your current situation and determine whether data will be imported via manual entry or FMX-provided bulk import templates. Your CSM will also review our site configuration questionnaire, which covers workflow processes, form configurations, and user-type permissions. In short, we’ll figure out how you’d like your FMX site to work, flow, and feel and make it happen.
Training sessions
We believe a product is only as useful as it is usable, and we make sure FMX always prioritizes the user’s experience. We provide a variety of training options to suit different user groups, including:
- Webinar training sessions
- Step-by-step user guides
- Pre-recorded training videos hosted by the FMX Support Center
During administrator training, your CSM will walk you through the completed site configuration, show you the workflow process for each user type, and review all site administrative settings.
Launching your FMX site
Before you go live with FMX, we’ll provide you with resources to prepare for launch. This includes, but is not limited to, a go-live email template, training videos, and links to the learning center.
Kickoff meeting
Before we begin, we want to ensure our goals and expectations are aligned. We’ll meet with you and introduce you to your Customer Success Manager, learn your desired outcomes, provide an overview of the implementation process, establish a timeline, and discuss how to best manage your project after implementation is complete.
Workflow configuration & data migration
Before we get you started in FMX, we need to bring your data over to our system. Your team will assess your current situation and determine whether data will be imported via manual entry or FMX-provided bulk import templates. Your CSM will also review our site configuration questionnaire, which covers workflow processes, form configurations, and user-type permissions. In short, we’ll figure out how you’d like your FMX site to work, flow, and feel and make it happen.
Training sessions
We believe a product is only as useful as it is usable, and we make sure FMX always prioritizes the user’s experience. We provide a variety of training options to suit different user groups, including:
- Webinar training sessions
- Step-by-step user guides
- Pre-recorded training videos hosted by the FMX Support Center
During administrator training, your CSM will walk you through the completed site configuration, show you the workflow process for each user type, and review all site administrative settings.
We aren’t just talk—our dedication to our clients shows.
So far we have increased efficiency in completing and documenting the assigned preventative maintenance tasks available. Our machine up-time has already seen an increase, and the information being collected will be vital to provide statistics for upgrading older equipment.
JoeMax Tomlin,
General Manager
Texas Healthcare Linen
You will not find an easier or user friendly system to use and implement purchase orders. It makes my life as a purchasing manager a lot easier and makes my purchasing agents do their jobs a lot faster and more efficiently.
Jason Davis
House of Raeford
Absolutely the best #1 customer support staff all around. So helpful and patient!
Kris Hurt
City of Westerville
Seth Morrison
Faultless Linen
Wow! I mean when they say this system is intuitive, they're not kidding. Just when we begin to wonder if the FMX system will do a certain function, the FMX team demonstrates how they already have the functionality built in. The FMX system so far has exceeded our expectations!
Tom Walker,
Site and Property Committee Head
First Baptist Church of Hickory Withe
We purchased FMX to better organize our Maintenance Dept. I had no idea the benefit I would gain in Purchasing. Your Purchase order system has really helped us keep better track of our purchases. We are all looking forward to working with you.
Mike Cook
Non-Ferrous Extrusions
Zach Prinz,
Facilities Operations Manager
Palm Beach Tan
We aren’t just talk—our dedication to our clients shows.
FMX offered us a variety of things tailored to what we do. FMX would see us from beginning to end. We’re not left alone, it’s a process, and FMX makes sure that we get from A to B.
Vernon Jackson,
Coordinator of Facilities and Planning
Suffolk Public Schools
Their attention to detail is outstanding and the customer support is some of the best I have encountered. I have been in the maintenance business for 40+ years and I rate this among the best that I have worked with.
Joseph Wachter,
Facilities Manager
Shippensburg Area School District
We have a lot of trust in FMX at this point. We’ve dealt with many different people throughout this process, and every single one of them has been trustworthy. They know their stuff.
Marcus Edwards,
Maintenance Technology Director
Buncombe County Schools
Our staff loves FMX as a one-stop-shop for anything that relates to safer, cleaner school facilities. The reporting and accountability in FMX gives me a great peace of mind by showing that we are diligent with our efforts to provide a safe learning environment for all.
Alex Prater,
Director of Operations & Safety
Wheelersburg Local Schools
Extremely user friendly and amazing customer support! Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
Kyle Halttunen,
Systems Administrator
Whitefish School District
I’ve never seen better customer service! The FMX team made the switch easy by managing the migration processes for our existing systems, training our staff, and ensuring every detail was accounted for. And when we reached out for help, we received it immediately or within an hour.
Danielle Harris,
Auxiliary Systems Coordinator
Grand Prairie Independent School District
The transition from our other system to FMX could not have been smoother and easier. The team at FMX are experts in the needs of school districts like ours.
Richard Dobson,
Director of Support Services
J.O. Combs Unified School District
FMX is just amazing. It’s making my life so much easier because I don’t have to contend with all that paperwork anymore. Instead of a separate calendar for every school, I now have a central calendar that tells me who is using what building, documents the equipment they may need, and monitors the quality of the services (maintenance, food, etc.) we are providing.
Pam Sturiano,
Comptroller
Worthington Schools
I encourage every school district to consider FMX. They are by far the best all-around choice and have a commitment to customer success that no one can touch.
Scott Harris,
Technology Director
Neosho School District
Ready to make the switch?
Meet your team
Starting the day you sign up, you’ll work alongside your curated FMX implementation team for a collaborative, smooth onboarding experience. You’ll always know what we’re up to and which step is next, so you can be confident we’re ticking all the boxes as we go.
Here’s what some of our team members have to say about working with you!
The moment everything starts to ‘click’ for the customer,
when they get to use our system and realize how much easier and user-friendly it is, that’s when I know we’re doing our job well.
I see customers get excited and motivated to continue to implement FMX, and being able to have those types of moments makes our relationship that much better. When dealing with important information, trust and engagement go a long way!”
Jason Davis,
Enterprise Customer Success Manager
During the onboarding process, I assist our customers
with organizing, cleaning, and migrating all usable external data into FMX. I love to see our customers take advantage of their fresh start with FMX as we work together to evaluate and improve their existing data.
I offer support as we bring them over to their new site and incorporate our system into their existing workflows. As a data specialist, I am proud to be able to guide them through that process and make it as seamless as possible!”
Natalie Mirasol,
Customer Data Specialist
Once our customers have fully implemented FMX,
I get to help coach them to operational success! I have the unique opportunity to build relationships with some of our largest K-12 districts across the United States and help them analyze their performance data.
However, the best part of my job is how much I get to learn from my customers! I really enjoy sharing success stories across districts and seeing firsthand the positive impact FMX has on the end user.”
Emily Rowling,
Enterprise Account Manager
As an Enterprise Account Manager, my role is to ensure
the customer adopts FMX successfully and continues to gain value every day after that! This starts with discussing change management with leadership, being strategic about their goals and how to meet them, as well as training their staff to meet them where they are.
Every customer’s journey is different and the highlight of my job is to have these individual relationships to help them get to where they need to be!
Andrea Lindenmuth,
Lead Enterprise Account Manager
Effective tools designed to help every role
When all of your organization’s data lives in one system, you can leverage gathered data to support capital investments and enact meaningful change.
At the end of the day, FMX is here to support where you are now and expand as your needs change. Whether you’re working from a basic facility management plan or a more complex multi-facility strategy, our buildable solution is tailor-made for you.
Work Order Management
Streamline maintenance request submissions and resolve issues while keeping track of labor hours and money spent.
Equipment Maintenance
Reduce equipment downtime and increase the lifespan of your equipment and assets.
Preventive Maintenance
Keep your operations running smoothly with a reliable preventive maintenance and inspection system.
Inventory & Supply Management
Track usage, manage purchase orders, and get data insights into historical trends to optimize your inventory & supply management.
Fleet Management
Schedule inspections, submit work orders, track labor and vehicle repair costs, and schedule drivers for trips—all in one place.
Capital Planning
Create capital plans, manage budgets, back up future capital investments, and schedule preventive tasks to ensure equipment longevity.
Effective tools designed to help every role
When all of your organization’s data lives in one system, you can leverage gathered data to support capital investments and enact meaningful change.
At the end of the day, FMX is here to support where you are now and expand as your needs change. Whether you’re working from a basic facility management plan or a more complex multi-facility strategy, our buildable solution is tailor-made for you.
Work Order Management
Streamline maintenance request submissions and resolve issues while keeping track of labor hours and money spent.
Equipment Maintenance
Reduce equipment downtime and increase the lifespan of your equipment and assets.
Preventive Maintenance
Keep your operations running smoothly with a reliable preventive maintenance and inspection system.
IT Management
Optimize every aspect of your IT operations with technology ticketing, 1-to-1 asset management deployment, and single sign-on.
Inventory & Supply Management
Track usage, manage purchase orders, and get data insights into historical trends to optimize your inventory & supply management.
Fleet Management
Schedule inspections, submit work orders, track labor and vehicle repair costs, and schedule drivers for trips—all in one place.
Capital Planning
Create capital plans, manage budgets, back up future capital investments, and schedule preventive tasks to ensure equipment longevity.
What’s everyone saying about FMX?
Our reputation speaks for itself. FMX is ranked one of the best, and most reviewed, CMMS providers based on usability and customer satisfaction.
What’s everyone saying about FMX?
Our reputation speaks for itself. FMX is ranked one of the best, and most reviewed, facilities management software providers based on usability and customer satisfaction.