Don’t take our word for it
FMX is recognized as one of the most-reviewed and highest-rated CMMS providers based on usability and customer satisfaction.
400+ reviews on Capterra, Software Advice, and GetApp
Frequently asked questions
How long are FMX subscription contracts?
Standard FMX contracts are renewed annually or monthly.
Can I try FMX before I purchase a plan?
FMX offers a 14-day free trial. After your demo, your product specialist can configure a trial for you and your team to try.
Is FMX a cloud-based or on-premises solution?
FMX facility management software is cloud-based.
Do you have a process to address audit recommendations and to ensure compliance with security policies and standards?
Yes, we work with customers to meet their security requirements to the extent that they align with the sensitivity of data that we store.
Does FMX integrate with other software?
Yes, FMX integrates with several software systems that will be ready for use out of the box. If we do not already have an integration in place, we offer services to set up an integration for your needs.
Additionally, our BAS integration unlocks the ability to connect with your organization's building automation system.
What kind of support does my organization receive with FMX?
We are proud to provide lifetime support to FMX customers. Each customer is assigned a dedicated account manager that meets with them regularly to ensure facilities and maintenance management success.
Our response time for support tickets is 30 minutes, and we are happy to report a 98% customer satisfaction rating.
How much training will my team receive?
FMX offers webinar training for all FMX users demonstrating how to submit and close out work requests and configure your personal settings. We also offer optional onsite training and configuration services.
What does the implementation process look like?
The FMX team is highly involved in the implementation process. We work with new customers to import data, set up workflows, configure permission settings and processes to your needs, and more.
The implementation process can take as little as 2 weeks.