FMX's work order management software is easy enough to use that everyone in your organization is able to submit work requests in one central location, which gives you insight into how your team, equipment, and facilities are performing. You can use this information to decrease work order resolution time, cut costs, save time, and decrease downtime.

Track work order maintenance with FMX

  • Streamline work order submission.
  • Improve communication with building occupants.
  • Prioritize tasks based on need.
  • View work order status and improve technician accountability.
  • Never misplace work orders again.
  • Keep track of time and money spent on each request and make decisions accordingly.
I receive an email for every FMX work order that goes into the system, so I can expedite urgent requests. Before, I never knew where requests stood, but FMX now keeps me more informed. That gives me a sense of security.
Brad Cosenza, County Administrator
Ross County Board of Commissioners
There was no doubt that FMX was exactly what we needed. More staff are submitting work orders than we’ve ever had with any other system, and that is because FMX is so easy to use. Both staff and technicians can keep track of when the requests are submitted and receive notifications whenever that request is updated.
Jimmy Liranzo, IT Director
VIP Community Services

FMX's work order management system capabilities

work order management

Efficiently manage work orders

When a user submits a maintenance request, that ticket will automatically route to the appropriate team member(s) to keep operations efficient and inboxes decluttered.

Configured to your organization’s unique processes

Configure your work order request form to fit the needs of your organization. You can determine who is allowed to submit requests, add user-defined fields, and attach images files, so that you get the information you need, the first time.

work order reports

Compile reports and view interactive dashboards

With robust reporting features, you can see the total number of requests completed, response and resolution times, associated labor and inventory costs, and more to gain a holistic understanding of your maintenance processes.

More capabilities with FMX's work order system

  • Upload photo and file attachments within the work order.
  • Pull up past requests and view details to determine how a work order was resolved.
  • Receive notifications when a request has been updated, responded to, or resolved.
  • View your daily schedule in seconds with FMX’s easy-to-use calendar interface.
  • Keep track of time and money spent on each request and make decisions accordingly.
  • Communicate directly with vendors by adding them as users in FMX.
  • Assign work orders and set due dates for your staff and outside vendors.
  • Communicate directly with occupants by simply replying to a ticket.
  • Log worker hours and calculate labor costs associated with each work order.

Streamline request submissions and quickly resolve maintenance issues.

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