Start and Stop Labor Tracking Webinar

Learn how FMX’s Start & Stop Labor Tracking Feature can help your team better track their work hours.

Transcript

Hello everyone. Today we are going to learn about the Labor Tracking feature in FMX.

This feature is designed to tackle the problem with labor and resource tracking. Many organizations struggle planning, managing, and tracking their resources due to a lack of data. We want to ensure that organizations are completing the right work, at the right time, with the right resources.

• Often, technicians lack the tools to effectively capture time spent on a work order, task, or assignment.
• Leaders lack the visibility into how much time is being spent on critical and non-critical work assignments, limiting their ability to course correct.
• Facilities and maintenance teams have little history or insight into how long various types of work orders, tasks, or assignments actually take to complete.

Some teams get by with paper based forms to calculate when work begins and when it concludes or use spreadsheets to track hours across different metrics. There are even software systems that require manual entry of time on a specific work order. In any case, the process is manual, prone to error, and does not calculate the time spent.

FMX provides an automated way to plan, manage, and track resource utilization. It’s called Start-and-Stop Labor tracking and helps facilities and maintenance leaders ensure that the right work is completed, at the right time, with the right resources, and within an acceptable amount of time.

This tool provides visibility and easily compiles your utilization data. In addition, organizations can use this tool for tracking contractors’ work time to ensure accurate billing and work completion. It can capture hours worked to support billing clients, and help justify additional resources by showing leadership teams what work is getting done and what is possible with more resources.

Let’s take a look at how this tool is used.

I am currently signed in as an admin, looking to report a maintenance request from one of my staff. When I am looking to see who to assign this work order to, I can check to see where my technicians are currently deployed, and who’s available.

I see here that Mr. Clean appears to be free, so I will assign this task to him. Now that Mr. Clean has a task, let’s go over to his point of view.

As Mr. Clean, I can now see my maintenance requests that have been assigned to me. When I’m ready to take on this Heating-Cooling task, I can open the request and hit “Start Work.”

Once started, you’ll notice that the timer automatically begins, and my labor hours are being tracked. You can also see that there is a banner indicating which task I’m working on, and how much time has elapsed.

When I am complete with my task, I can stop my work, and automatically calculate my total labor hours spent.

Now if I return to my maintenance request dashboard on the admin user, you can see all of the tasks that Mr. Clean has completed, as well as the total amount of time spent working on tasks. This dashboard can be filtered further to see critical vs non-critical tasks, what equipment items have been serviced, or what buildings require the most resources.