Top Pro Cleaning
[Hidden] Joe Caruso for Voices of FMX

Voices of FMX - Joe Caruso

Joe Caruso, Regional Manager of Top Pro Cleaning, explains how transitioning from manual Google spreadsheets to the FMX CMMS platform revolutionized their commercial maintenance operations. While Top Pro initially struggled with tedious data entry and fragmented information, FMX streamlined their entire workflow—from opening and assigning work orders to invoicing—through a user-friendly interface and a dedicated mobile app for field techs.

The most significant value came from FMX’s open API, which allowed Top Pro to automate the translation of customer emails into usable data, saving the team hours of manual work every week. Ultimately, Joe emphasizes that the platform’s efficiency, combined with highly responsive customer support and live learning labs, has allowed the company to stop being bogged down by back-office tasks and shift its focus toward sales and regional expansion.

It's rare these days to work with a company that's so readily available with a staff that's knowledgeable, helpful, and willing to solve your problems.
- Joe Caruso,  Regional Manager

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